JAIIB-PPB-RECOLLECTED QUESTIONS FROM JAN 2017

Friends, due to shortage of time, I am updating the re-collected questions from Jan 2017 posted by our group members. Let me update this page with the answer as and when I get time. Till then you all can go through the book/internet and update yourselves. Wish you all the very best for your exam.

..................................................................................................

4 Ps
Product
Price
Place
Promotion

4 Cs
Customer needs and wants
Cost to the customer
Convenience
Communication

7 Ps
Product
Price
Place
Promotion
People
Physical evidence
Process
.....................

Mutual funds

Open-ended funds: These funds buy and sell units on a continuous basis and, hence, allow investors to enter and exit as per their convenience. The units can be purchased and sold even after the initial offering (NFO) period (in case of new funds). The units are bought and sold at the net asset value (NAV) declared by the fund.

Closed-ended funds: The unit capital of closed-ended funds is fixed and they sell a specific number of units. Unlike in open-ended funds, investors cannot buy the units of a closed-ended fund after its NFO period is over. This means that new investors cannot enter, nor can existing investors exit till the term of the scheme ends. However, to provide a platform for investors to exit before the term, the fund houses list their closed-ended schemes on a stock exchange.

.................................

Dumb Terminal

A display monitor that has no processing capabilities. A dumb terminal is simply an output device that accepts data from the CPU.

.................................

Reverse Mortgage

A reverse mortgage is a loan available to homeowners, 62 years or older, that allows them to convert part of the equity in their homes into cash.

The product was conceived as a means to help retirees with limited income use the accumulated wealth in their homes to cover basic monthly living expenses and pay for health care. However, there is no restriction how reverse mortgage proceeds can be used.

The loan is called a reverse mortgage because instead of making monthly payments to a lender, as with a traditional mortgage, the lender makes payments to the borrower.

The borrower is not required to pay back the loan until the home is sold or otherwise vacated. As long as the borrower lives in the home he or she is not required to make any monthly payments towards the loan balance. The borrower must remain current on property taxes, homeowners insurance and homeowners association dues (if applicable).

.................................

Gap Analysis

Gap 2 - Between Customer driven service designs and standards and Company perceptions of Customer expectations
Gap 3 - Between Service Delivery and Customer driven service designs and standards
Gap 4 - Between Customer driven service designs and standards and External Communications to Customer
Gap 5 - Between Expected Sevices and Perceived Delivery

.....................

PIO (Person of Indian Origin)

You are deemed to be a person of Indian origin, if you are a foreign citizen (other than of Pakistan or Bangladesh), and if:

You have at any time held an Indian passport. Or

You or either of your parents or any of your grandparents were citizens of India by virtue of the Constitution of India, or the Citizenship Act, 1955

If you are the spouse of an Indian citizen or of a person of Indian origin (other than of Pakistan or Bangladesh) you would also be considered to be a person of Indian origin for purposes such as acquiring a PIO card.

.................................