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CAIIB - RETAIL BANKING- VERY IMPORTANT TOPICS


Aadhaar Based Remittance Service (ABRS)

In ABRS, a remitter can initiate IMPS transaction using the beneficiary's AADHAAR number, which acts as a financial address & which will be linked to the beneficiaries account number. ABRS facilitates in simplifying the IMPS payment initiation process as in this service the customer will have to input only AADHAAR number of the beneficiary for initiating an IMPS transaction. Another important utility of this service will be in disbursal of subsidy payment i.e. Electronic Benefit Transfer (EBT)/ Direct Benefit transfer (DBT) by the Government. ABRS will act as a catalyst in expanding financial Inclusion reach.

Query Service on Aadhaar Mapper (QSAM)

To facilitate the effective implementation of ABRS, a new feature is being added to the existing NUUP (USSD based platform on *99#) service. Under this new service, known as "Query Service on Aadhaar Mapper" the customer will be able to know : -

• Whether his/her AADHAAR number is seeded/linked to any bank account number or not?
• If yes, then with which bank and when was it last updated?

Various channels

IMPS transactions can be initiated from Mobile, ATMs and Internet banking channels.

Appropriate existing two-factor authentication method would be used for all the channels. The limit as prescribed by the bank for these channels would apply while transferring money using either of these channels.

While initiating an IMPS transaction using either ATM or Internet channel, mobile banking registration for a remitting customer is not mandatory. Similarly, for customers receiving money using account number/IFSC, or using AADHAAR number, mobile banking registration is not mandatory.

Mobile Channel

For transactions initiated using Mobile, transactions will be authenticated using mobile number & MPIN. Mobile number + MPIN

ATM channel

Authentication will be done for remitting customers while using the ATM channel as follows:
Card + ATM PIN

Internet banking channel

Authentication will be done for remitting customers while using the Internet banking channel as follows:
User ID + Internet Banking Password/Transaction Password


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