Unit - 27 : Back Office Operations/Handling of Unreconciled Entries in Banks
Functions performed by the Back Office
Back office functions can be grouped as under :
- Book keeping and accounting – Transaction processing, maintenance of General Ledger and other book of accounts
- Deposits – Calculation and posting of interest, service charges
- Loans – processing end-to-end loan originations, calculation of EMI, calculation and posting of interest, penal interest, processing fee, commission, charges, risk management
- Regulatory compliance – Identifying KYC gaps, customer grievance redressal system
- e-Banking – handling transactions through internet, mobile banking or ATMs
- Other functions – Clearing, collection, remittances
Reconciliation functions in Banks
- Reconciliation of accounts for payments involving intermediaries
- Reconciliation of accounts for with correspondent banks
- Reconciliation of bank accounts with RBI and other banks and institutions
- Reconciliation of Inter branch entries
- Reconciliation of Inter Office transactions
RBI guidelines regarding inter office entries
Reconciliation set up and process at the banks
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