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CAIIB-RETAIL BANKING-RECOLLECTED QUESTIONS FROM DEC 2015


Recollected - Dec 2015
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1. Business process structure - horizontal, vertical, predominantly vertical & predominantly horizontal.

2. Customer service quality - Tangible, Reliability, Responsiveness, Assurance & Empathy.

3. Actual product development, test marketing- saving cum loan product for working women.

4. New product development requirement

5. Product position

6. Vehicle loan features - 5 Q

7. Education loan (foreign) features - 5 Q

8. Credit card due numerical - 5 Q

9. Debit card -ATM characteristics

10. No of NEFT Batch per day by RBI.

11. Timing for RTGS settlement.

12. Max cash withdrawal from other bank through ATM.

13. SARFAESI Act applicable to which type of assets - immovable

14. Selling of third party product by bank

15. Valuation of security - 5 Q

..................................................

1. As per Theodre Levit a product is a ______ and ______.

2. What is the % weightage of "owned money" in credit scoring- Ans 30

3.Which is one of the not aspect of business mode?

4. Which of the following does not affect the processing time in retail banking. i) Govt. Policy ii) Banks' internal policy iii) Large customer segment

5. Which one is the initiative in retail banking.

6. Which one is the optional document in Home information Pack

7. The non - fund based facilities provided by the banks

8. Tapping up a Housing loan involves?

9. What is the siphoning of funds?

10. Which one of the following is the method for valuation of Urban open land?

11. A product which is bases on customer's sentiment not on to gain profit is ...

..................................................

Which of the following gives right to the banker to collect the money without intervation of court? i)DRT ii) Sarfaesi Act iii) Revenue Act.

i and ii
ii and iii
i , ii and iii
..................................................

If a bank offers different products to different customers which of the Model he is using.

Horizantally organised
Vertically organinsed
Predominantly Horizontally organised
Predominanetly vertically organized
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